Terms and Conditions
These Terms and Conditions apply to all purchases made through the website of Chris and Laura Perth, accessible via chrislauraperth.com and contactable at info@chrislauraperth.com.
By using our website and placing an order, you agree to these Terms and Conditions.
1. Application
These Terms and Conditions apply to all offers, orders, and purchases made through Chris and Laura Perth. By placing an order on our website, you confirm that you have read and accepted these Terms and Conditions.
2. Product Information
We make every reasonable effort to ensure that all product descriptions, images, pricing, and other information on our website are presented as accurately as possible.
However, occasional errors may occur, including typographical mistakes, pricing errors, or minor inaccuracies in product descriptions. We reserve the right to correct any such errors at any time and to update product information without prior notice.
Please note that colours, textures, and product appearance may vary slightly depending on screen settings, lighting, or manufacturing differences.
3. Orders and Payment
Orders will only be processed once full payment has been successfully received.
We offer payment methods that may vary depending on the customer’s location, device, or payment provider availability. It is the customer’s responsibility to ensure that their selected payment method is available and valid at the time of purchase.
We reserve the right to refuse, cancel, or limit any order if fraud, unauthorised activity, or other suspicious circumstances are suspected.
4. Processing and Delivery
We aim to process and dispatch orders as efficiently as possible.
- Processing time: 1–3 business days
- Estimated shipping time: 3–7 business days, depending on destination
- Orders are shipped directly from our supplier
Please note that delivery times are estimates only and may be affected by factors outside our control, including customs processing, courier delays, public holidays, or peak shipping periods.
Chris and Laura Perth is not liable for delays once an order has been dispatched.
5. Returns and Cancellations
Please refer to our separate Return Policy for full details regarding returns, return conditions, and refunds.
Orders are processed quickly, so cancellation requests cannot always be guaranteed once an order has been placed. If you need assistance with an order, please contact us as soon as possible at info@chrislauraperth.com.
6. Liability
To the maximum extent permitted by applicable law, Chris and Laura Perth is not liable for any loss, damage, or delay resulting from shipping issues where tracking confirms that the parcel has been delivered to the address provided by the customer.
Customers are responsible for ensuring that all shipping details entered at checkout are complete and accurate. If an incorrect address is provided, any resulting loss or additional costs remain the responsibility of the customer.
Any address correction requests should be submitted within 24 hours of placing the order.
7. Intellectual Property
All content displayed on the Chris and Laura Perth website, including but not limited to:
- Text
- Product descriptions
- Images
- Logos
- Branding
- Graphics
- Website design elements
is the property of Chris and Laura Perth or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
8. Complaints
If you have a complaint or concern regarding your order or our services, you may contact us in writing via info@chrislauraperth.com.
We aim to respond to all complaints within 5 business days and will do our best to resolve the matter fairly and efficiently.
9. Governing Law
These Terms and Conditions are governed by the laws applicable to the business operations of Chris and Laura Perth.
Note: a specific legal jurisdiction has not been provided. If you want, this section should later be updated with the correct governing law and jurisdiction for your business.
10. Contact Details
If you have any questions about these Terms and Conditions, you can contact us at:
Email: info@chrislauraperth.com